1. Introduction

Welcome to Forever Green Industries (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your use of our website located at forevergreenbag.com (together or individually “Service”) and form a legally binding agreement between you and Forever Green Industries regarding your purchase of our non-woven bags and manufacturing services.

By accessing or using our website, requesting a quote, or placing an order, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service or place orders.

2. Products and Manufacturing Tolerances

• Product Descriptions: We manufacture and export eco-friendly non-woven bags. We strive to describe and display our products accurately. However, we do not warrant that product descriptions, colors, or other content are entirely accurate, complete, or error-free.
• Manufacturing Tolerances: Due to the nature of textile manufacturing and printing, slight variations in fabric color, bag dimensions (typically within a +/- 5% tolerance), and print alignment may occur. These minor variations are standard in bulk manufacturing and do not constitute a defect.

3. Custom Orders and Artwork Approval

• Intellectual Property of Artwork: By submitting logos, designs, or artwork (“Custom Artwork”) for printing, you warrant that you have the legal right and authority to use such artwork. You agree to indemnify and hold Forever Green Industries harmless against any claims of copyright or trademark infringement arising from the artwork you provide.
• Proof Approval: Before bulk production begins, we may provide a digital mockup or physical sample (upon request and subject to fees) of your custom bag. Once you approve the proof, you are responsible for any errors (spelling, layout, color choices) present in the approved design.

4. Orders, Pricing, and Payments

• Wholesale Quotes & MOQs: Most of our products are subject to Minimum Order Quantities (MOQs). Quotes provided via email or our website are valid for a limited time (usually 30 days) as raw material prices fluctuate.
• Pricing: All prices are subject to change without notice prior to order confirmation. Unless otherwise stated, prices do not include international shipping costs, customs duties, or taxes.
• Payment Terms: For custom manufacturing and bulk orders, a deposit (e.g., 30% to 50%) is typically required before production begins, with the remaining balance due before shipment. We will outline specific payment terms in your official invoice.

5. Worldwide Shipping and Customs

• Delivery Estimates: We offer worldwide shipping. Any shipping or delivery dates provided are estimates only and are not guaranteed. We are not liable for delays caused by logistics partners, customs clearance, or force majeure events.
• Customs, Duties, and Taxes: For international exports, the buyer is solely responsible for all import duties, customs fees, tariffs, and local taxes imposed by the destination country.
• Risk of Loss: The risk of loss and title for items purchased by you pass to you upon our delivery of the items to the shipping carrier, depending on the agreed-upon Incoterms (e.g., FOB, CIF, EXW) stated in your commercial invoice.

6. Returns, Refunds, and Claims

• Custom Products: Because our products are custom-manufactured and branded specifically for your business, we do not accept returns or provide refunds for custom orders unless the products are structurally defective or significantly deviate from the approved digital proof.
• Claims for Defects: If you receive defective goods, you must notify us in writing within [e.g., 7 or 14] days of receiving your shipment. You may be required to provide photographic evidence of the defects. If a manufacturing defect is verified, we will, at our discretion, offer a partial refund, credit, or replacement for the defective items.

7. Intellectual Property (Website Content)

The website and its original content (including images of bags, graphics, text, and logos), features, and functionality are and will remain the exclusive property of Forever Green Industries and its licensors. Our intellectual property may not be used in connection with any product or service without our prior written consent.

8. Limitation of Liability

In no event shall Forever Green Industries, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; or (iii) delays or failures in manufacturing or shipping bulk orders.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Insert Your Country/State/Province, e.g., Pakistan], without regard to its conflict of law provisions. Any disputes arising from these terms or international trade agreements will be handled in the jurisdiction of [Insert Your City, e.g., Lahore/Karachi].

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

If you have any questions about these Terms, please contact us:

• Company Name: Forever Green Industries
• Website: forevergreenbag.com
• Email: [e.g., info@forevergreenbag.com]