Welcome to Forever Green Industries (“we,” “our,” or “us”). We are committed to protecting your personal and business information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, forevergreenbag.com, request a wholesale quote, or purchase our non-woven bag products.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect personal and business information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, request a quote for bulk orders, or interact with our website.

The information we collect depends on the context of your interactions with us and may include:

• Business & Contact Information: First and last name, email address, phone number, WhatsApp number, and your company/business name.

• Shipping & Billing Data: Delivery addresses, billing addresses, and specific instructions necessary for worldwide export and shipping.

• Customization Data: Brand logos, artwork, design guidelines, or files you upload or share with us to customize your reusable bags.

• Automatically Collected Information: When you visit forevergreenbag.com, we automatically collect certain information like your IP address, browser type, operating system, and browsing behavior on our site to help us improve user experience and website performance.

2. How We Use Your Information

We use the information collected via our website for a variety of business purposes, including:

• To Fulfill and Manage Orders: To manufacture your custom bags, process transactions, and arrange international shipping and delivery.

• To Provide Customer Support & Quotes: To respond to your inquiries, provide accurate wholesale pricing, and solve any potential issues you might have with our manufacturing services.

• To Send Administrative Information: To send you order status updates, design mockups for your approval, invoices, shipping tracking numbers, or changes to our terms and policies.

• For Marketing and Promotions: If you have opted in, we may send you emails about new product lines (like new Tote, Box, or W-Cut bags), special factory offers, or company news. You can opt out at any time.

3. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal or business information to third parties. We only share information with the following categories of third parties strictly to help us run our business:

• Shipping & Logistics Partners: Freight forwarders and courier services (e.g., DHL, FedEx, maritime shipping lines) require your name, address, and phone number to deliver your bulk orders globally.

• Payment Processors: Secure third-party gateways used to process your payments or letters of credit.

• Service Providers: Third-party vendors who provide website hosting, data analysis, and email delivery services.

• Legal Obligations: We may disclose your information where legally required to comply with applicable local or international laws, governmental requests, or legal processes.

4. Cookies and Tracking Technologies

Forevergreenbag.com may use cookies and similar tracking technologies to access or store information. Cookies help us understand how you use our site and improve your overall browsing experience. You can choose to disable cookies through your browser settings, though this may affect how certain features of our website function.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location and international data protection laws (such as GDPR or CCPA), you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the data we hold about you.

• Correction: The right to request that we correct any inaccurate or incomplete data.

• Erasure: The right to request that we delete your personal data from our systems.

• Opt-out: You can unsubscribe from our marketing communications at any time by contacting us directly.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our factory operations or legal requirements. The updated version will be indicated by an updated “Last Updated” date at the top of this document. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or comments about this policy or how we handle your data, please contact us at:

• Company Name: Forever Green Industries

• Website: forevergreenbag.com

• Email: info@forevergreenbag.com

• Phone/WhatsApp: +92 309 7095067